FAQ

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About The Event

What is the Manulife Heart & Stroke Ride for Heart?

It’s Canada's largest charity cycling event in support of heart disease and stroke research. And it’s a fun and rewarding experience of a lifetime! You get to ride or walk along the Don Valley Parkway (DVP) and Gardiner Expressway in Toronto, traffic-free with 15,000 other people.

When is the Manulife Heart & Stroke Ride for Heart?

Sunday, June 2, 2019

What size of bag can I bring?

Small backpacks (maximum 23cm X 41cm or 9" X 16") and bike bags are permitted on the event grounds. Bags larger than the maximum size allowance can be stored at bag check. All bags regardless of size may be subject to a security check within the event grounds. View the complete bag check guideline here.

Where does the event start?

Whether you are riding or walking, the events starts at Exhibition Place in downtown Toronto.

Will the Ride take place if it rains?

Yes! Rain or shine, the riding and walking portions of the event take place.

Will riders and walkers all be on the road at the same time?

No, riders and walkers will never intersect on the route at any time. Depending on route length, riders will start the route from 6:00am - 8:30am and walkers will begin after 10:30am

I want to help, but don’t want to ride or walk. What can I do?

Here are a few ways you can be part of the Ride for Heart and help ensure critical research continues.

  • Donate to the Ride.With a general donation, you help ensure we continue the life-saving work that creates more survivors and brings more Canadians home.
  • Sponsor a Participant or Team.You’ll make someone smile while contributing to our critical work.
  • Volunteer.You’ll be an important part of the Ride and help the event run smoothly.

No matter how you choose to get involved, we need and appreciate your help. Thank you!

Can I only register to Ride or Walk at the Manulife Heart & Stroke Ride for Heart this year?

For 2019, you will be able to ride or walk this year. We are removing the Run portion of the event in order to focus on delivering the best event-day experience for participants. We will provide an enhanced Walk, that will be further in line with the excellent Ride experience. The Walk will also have new interactive experiences along the route and a closer tie to mission, that everyone in the family can enjoy.

Registration information

What are the registration fees?

Your registration fee helps offset event costs, including traffic-free access to the DVP and Gardiner, rest stations with snacks and beverages, route marshals for safety, and other event-day costs and pre-event support. The funds you raise for the Manulife Heart & Stroke Ride for Heart will support the Heart & Stroke Foundation

Until March 1 March 2 - April 5 April 6 - May 30 May 30 - June 2
Individual $40 $50 $60 $160
Group (per person price) $40 $50 $60 $160
Individual Child (17 and under) $20 $20 $20 $20
How do I register?

Register online now! It’s easy:

  • Step 1: Go to our registration page
  • Step 2: Choose to participate as an individual, group or part of the Corporate Challenge
  • Step 3: Select if you want to ride or walk

Then follow the on screen prompts through the registration process by providing your details, checking the box on the waiver, reviewing your info and making a payment (if there is one). You’re done!

You can register online until the event is full, or until 11:59 p.m. on June 1, 2019, whichever comes first.

If you need a hand registering, simply contact us at (416) 486-RIDE (7433) or email ride@hsf.on.ca and we’ll help you out

Can I register as an individual, group or team?

You can register as an individual, group or Corporate Challenge team.

Individuals are single participants who are excited to raise funds for the Heart & Stroke Foundation and participate in the Ride for Heart.

Groups are 2 or more people who will be raising funds and riding or walking together. So if you’re riding or walking with at least 1 other person (such as a friend, co-worker, group or club members) choose the group option when registering.

The Corporate Challenge is a day of team building, morale boosting, profile raising, and lifesaving for businesses that want their employees to have an extra special event day experience. Corporate Challenge teams can be made up of riders and walkers.

Can’t I register the day of the event?

Yes you can — as long as it’s not sold out! The Ride has sold out for the last 5 years, so secure your spot in advance by registering online. Plus, all participants (18+) have to raise a minimum of $100, so registering in advance gives you lots of time to reach that goal.

I’ve already registered for Ride for Heart 2019. When do I receive a registration confirmation?

Thanks for joining us! You should receive a confirmation email right away to the email address that you provided when registering. There’s a chance it went into your spam folder (or promotions tab if you use Gmail), so be sure to check there. As event day approaches, our team will send you helpful emails from time to time. Keep an eye out for them!

If you haven’t received a confirmation email yet, please use this contact form and let us know.

Will I get a tax receipt for my registration fee?

No, but you will receive a tax receipt for all your donations. Registration fees help offset the costs of putting on this exceptional event so, in accordance with Canada Revenue Agency (CRA) regulations, they do not qualify for charitable tax receipts.

I would like to ride or walk with my husband/sister/child/friend. Do I have to register everyone separately?

Yes. It’s the only way to secure a place in the event for each participant. Each person simply has to complete a registration form and sign an event waiver. If a participant is less than 18 years old, a parent (or custodian) will have to sign the waiver on the child's behalf.

Thank you so much for encouraging others to join you. It’s going to be an amazing day! Register now.

Is it possible to change a registered Group or Team name?

Yes, your Captain can make this change in their participant centre.

Does my online profile show me who my teammates are?

Simply log in to your fundraising page, and then click on the “my team” link.

Why are Individual and Group registration fees identical?

All adult individual participants will incur the same registration fee. The advantage of joining a group is that you can monitor your team stats together.

I would like my company to have a team. How do I sign up?

Thank you so much! Simply contact the Corporate Challenge Coordinator at corporatechallenge@heartandstroke.ca or 416-489-7111 x23168. We’ll happily get your team set up and we’ll be here to support you along the way.

The company I work for has signed up. How do I register as part of their team?

That’s great! You’ll just need to know your team name and your team’s discount code, to ensure you are not charged for joining your team. You can ask your team captain if you aren’t sure.

  • Step 1: Go to our registration page
  • Step 2: Choose “Join a Corporate Challenge Team”
  • Step 3: Select if you want to ride or walk
  • Step 4: Search for your Team name
  • Step 5: Click on the “Join Team” button

Once you do that, you'll be taken through a few short steps:

    Select the correct participant type to join a Corporate Challenge Team from the list.
  • Provide your details and enter the discount code to waive the registration fee.
  • Tick the box on the waiver.
  • Review your registration.

Fundraising information

Do I have to fundraise in addition to paying a registration fee? Or does my registration fee count towards my fundraising goal? Why?

Yes, each participant (18+) must raise a minimum of $100 outside of their registration fee to be able to participate. Participants must raise the minimum fundraising amount by event day. Here are great tips on how to reach your fundraising goal.

Keep in mind that if you’d like to be a VIP you must raise at least $1,000. Whatever your goal, you can do it!

How do I fundraise online?

It’s never been easier!

First, log in to your Participant Centre. From there, you can send emails to your friends and family. You’ll find recruitment, donation request and thank you email templates that will link directly back to your personal donation page.

How do I collect offline donations/pledges?

Your supporters can donate using cash, cheques or credit card. Simply download the download the fundraising form and use it to record your sponsors’ information. Once you’re finished fundraising, you can submit the offline donations/pledges a couple of ways.

By mail:
The Manulife Heart&Stroke Ride for Heart
P.O. Box 1227, Station K
2708 Yonge St.
Toronto, ON., M4P 2E0

In person:
Visit a Heart & Stroke Foundation Office near you.

During pre-event check-in or at the Ride.

Do I need to enter the offline donations I have collected in my online participant centre? How will my fundraising thermometer reflect these funds raised?

You are not able to enter offline donations through your Participant Centre.

Please mail your completed fundraising form fundraising form with cheques if you have them to our Ride mailbox at:

The Manulife Heart & Stroke Ride for Heart
P.O. Box 1227, Station K
2384 Yonge St.
Toronto, ON M4P 3E4

Your offline fundraising amounts will appear on your fundraising thermometer within 2 business days of us receiving your funds and fundraising forms. This will ensure that your fundraising totals are as up to date as possible and minimize discrepancies. Alternatively, you may personally deliver your offline funds and fundraising forms to our Check-in Centre. Do not send cash in the mail.

Please note: any offline donations received at the Check-in Centre or Ride Day will not be added to your fundraising thermometer total but will count towards your fundraising total and prizes.

How will you use the money that I raise?

The dollars you raise help fund critical research. See how we put donated dollars to work.

Does each member of a Team need to raise $100? Or is it a combined total?

Each person on your Team needs to raise at least $100. If there are kids (Participants 17 years of age or under) on your team, they don’t have to raise $100 but of course, we’ll be so happy if they do!

Here are some quick tips:

Will the Corporate Match week help me reach my fundraising minimum or goal?

No. In an effort to offer equal opportunity to participants raising funds outside of the Corporate Match weeks, this does not count towards the fundraising minimums.

About the ride

Do I have to wear a helmet?

Yes. Everyone who participates in the ride must wear a helmet, regardless of age or experience. The safety of all participants is of paramount importance to the Heart & Stroke Foundation. We want you to have a spectacular, safe and memorable Ride. Toronto Police will be onsite to help ensure the safety of participants and enforce all legislation regarding the mandatory wearing of bicycle helmets. There will be no exceptions.

Are pets allowed at Ride For Heart?

No, only service animals are permitted on site at Ride For Heart. For identification purposes, animals should wear their service vest or harness at all times during the event.

Are child carriers or bike trailers permitted?

Yes, child carriers or bike trailers for children are permitted. However, the carrier or bike trailer must go through the required security check before entering the event grounds.

About the walk

What is the route length for the walk?

The walk route is 5K in length.

Can I ride and then walk?

You can choose to either ride OR walk at the Ride for Heart. When you register for the event, you will be asked to choose one of these options.

What is the route of the walk?

Map coming soon!

Are there aid stations along the way?

Yes! There is an aid station at 5K turnaround and a water station will be available just beyond the finish line.

Will the walk be timed?

As the Ride for Heart is not a competitive event, neither the ride or walk will be timed.

Is there a course cut-off time?

Don’t fret! We expect most walkers will have no problem finishing the route in this time. All walkers will need to complete the route by 12:30pm at the latest. If you have not completed the course by this time, then you will be picked up and shuttled back to the finish line where you will be able to enjoy Heart Park.

What are the course conditions?

Info coming soon!

What about participants in wheelchairs?

Wheelchair access is available on our 5km Walk. A wheelchair accessible vehicle will be available along the route for those who may require assistance or are unable to complete the event by 12:30 pm.

To register as a participant that requires the use of a wheelchair:

  • Select participant type: Individual, Group or Corporate Challenge
  • Choose “walker” when asked how you’ll be participating
  • Select “wheelchair” when prompted to make route selection
Can participants bring strollers?

Participants with an accompanying stroller may participate in the walk. A vehicle will be available along the route for participants that require assistance or do not complete the event by 12:30 pm.

Are there bag check services?

Yes, there is bag check is available. Enter through Heart Park and look for the signs which will direct you to bag check. A bag with a drawstring will be provided and these bags must be used to check-in belongings no other bags will be accepted. It is strongly recommended that valuables be left at home. The Heart and Stroke Foundation is not responsible for lost or stolen property, including any and all property checked in the Bag Check areas.

Is it possible to complete the walk as a VIP?

Absolutely, if you choose to become a VIP walker and raise $1,000 or more, you will receive all of the same VIP benefits that a VIP rider does, except you will receive a technical shirt instead of a cycling jersey.

I am part of a corporate team, what does the walk mean to me?

The great thing about the addition of the walk is that even more people can get involved in helping to create more survivors. Teams and groups can be made up of riders and walkers. Teams will not be split up by based on how they chose to stay active and support the Foundation. We think this is an opportunity to build a bigger, stronger, more inclusive team event where you can choose how you want to participate.

Will I receive the same fundraising incentives as a walker?

Yes, the same great fundraising incentives are available to you as a rider or walker at the same fundraising levels.

Please contact us at ride@heartandstroke.ca